State Street Jewelers Website Terms and Conditions

Effective Date: March 2026

By visiting our site and/or purchasing something from State Street Jewelers, you agree to be bound by these Terms and Conditions. These terms apply to all users of the site, including browsers and customers.

1. Website and Service Use

• You must be at least 18 years old, or using the site under the supervision of a parent or guardian, to make purchases.​

• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this site by, any other person.​

2. Ownership of Content

• All content on this website, including text, images, logos, graphics, and designs, is owned by or licensed to State Street Jewelers and is protected by intellectual property laws.

• You may view, download, and print materials for your personal, non‑commercial use only; any other use requires our prior written consent.

3. Privacy and Security

• Your privacy is important to us and essential to our relationship with you, and we are committed to protecting and preserving it while delivering personalized service.​

• The information you provide to us is treated as confidential; we do not sell, trade, or share your name, address, email address, or payment information with third parties.​

• We use physical, electronic, and managed safeguards to help prevent unauthorized access, maintain data accuracy, and ensure proper use of information collected through our site.​

• By using our website, you consent to our collection and use of certain non‑confidential information as described in our Privacy Policy, which is incorporated into these Terms by reference.

• Any changes to our Privacy Policy will be posted on our website.​

4. Product Information, Pricing, and Availability

• We strive to ensure that product descriptions, images, prices, and availability information on our website are accurate and current, but we do not warrant that they are error‑free, complete, or up to date.

• We reserve the right to correct errors, change or update information, or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.

• Prices and promotions are subject to change without notice, and all prices are listed in U.S. dollars unless stated otherwise.

5. Orders, Payments, and Shipping

• By placing an order, you are offering to purchase a product subject to these Terms and represent that all information you provide is true, accurate, and complete.

• We reserve the right to accept, reject, or cancel any order at our sole discretion, including for suspected fraud, incorrect pricing, or product unavailability.

• Payment is due at the time of order placement using the payment methods offered at checkout; your card or payment method will be charged upon order confirmation or shipment, depending on our processing practices.

• Title and risk of loss for products pass to you upon delivery of the products to the shipping carrier, except as otherwise required by applicable law.

• Delivery times shown on the website are estimates only and are not guaranteed; delays may occur due to carrier issues, weather, or other factors beyond our control.

6. Returns, Exchanges, and Special Orders

• For most online purchases, you may cancel or return your order within 30 days from the date you receive the items, provided the items are in their original condition and packaging.

• We reserve the right to refuse returns for merchandise that does not meet these conditions.

• Once we receive and inspect your returned items, we will reimburse you using the original form of payment, typically within 14 days of receiving the return.​

• Certain items may be eligible only for exchange or store credit as described in our satisfaction guarantee.​

• Special orders, custom designs, or items uniquely manufactured or altered at your request may not be returnable or eligible for exchange or store credit, as these pieces cannot be restocked.

7. Warranties and Care

• We stand behind the quality of our jewelry and warrant that items will be free from manufacturing defects at the time of delivery.​

• Our lifetime warranty includes certain services such as prong tightening, re‑polishing, rhodium plating, and cleaning, subject to inspection and reasonable wear‑and‑tear limitations.​

• If an issue arises with your jewelry, we may ask you to bring it in for an in‑person evaluation or mail it to us; we will notify you in advance if any repair charges apply.​

8. Third‑Party Links and Tools

• Our website may include links to third‑party websites for your convenience; we do not control and are not responsible for the content, policies, or practices of those sites.

• Your use of third‑party sites and tools is entirely at your own risk, and you should review their terms and privacy policies before using them.

9. Disclaimers and Limitation of Liability

• Except as expressly stated in our written warranties or required by law, this website and all products and services provided through it are offered “as is” and “as available,” without any other warranties, express or implied.

• To the fullest extent permitted by law, State Street Jewelers will not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the website or purchase of products, even if advised of the possibility of such damages.

• In no event shall our total liability to you for all claims exceed the total amount paid by you for the product or service at issue.

10. Changes to These Terms

• We may update, change, or replace any part of these Terms and Conditions by posting revisions on this page.

• Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

• These Terms and Conditions and any disputes arising from or relating to your use of this website or your purchase of products shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.

• You agree to submit to the exclusive jurisdiction of the state and federal courts located in Illinois for the resolution of any such disputes.

12. Contact Information

If you have questions about these Terms and Conditions, our Privacy Policy, or an order, please contact us:

State Street Jewelers
230 West State Street
Geneva, Illinois 60134
Phone: (630) 232‑2085​
Email: kelly@statestreetjewelers.com